Caretower

We had a customer who required a large number of refurbished computers on a relatively tight budget and within a tight time frame.

We had some reservations about purchasing refurbished IT equipment; as they are refurbished we were unsure what the quality would be like and if they would meet our client’s expectations.

We approached Pure IT and were very happy with their approach; rather than being fixed on selling they were more focussed on how they could deliver on what was discussed. This is priceless nowadays.

From the time the order was placed they were good at keeping us up to date with the progress and meeting the ETAs that were discussed. After the order was complete there was no degrade in service; with over 350 units being delivered there was always going to be some faulty units which were quickly replaced by Pure IT at little hassle to our client.

The products supplied were perfect. And even more we were able to discuss some specific upgrades that will further increase the reliability of refurbished equipment such as SSD drives etc.

To any other organisations thinking about using Pure IT: The quality is very good, price is very good, the distributor can deliver and will not let us down so any support related to warranty is solid, what more can they want.